unSurvey

AI-moderated voice/text interviews at scale with fast, actionable insights
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unSurvey is an AI-powered research platform that helps teams run high-quality conversations at scale—without sacrificing the depth of a 1:1 interview. Instead of relying only on static surveys or long research cycles, unSurvey turns your questions into adaptive, natural conversations that can be conducted through voice, video, or text. The result is richer context, clearer motivations, and faster learning from customers, candidates, or internal teams.

To get started, you describe the kind of conversation you want in plain English (for example: “interview new users about onboarding friction” or “run weekly team check-ins”). unSurvey’s AI then generates a structured conversation flow that you can refine using a no-code editor. This makes it easy to tailor the wording, branching logic, and follow-up prompts so participants feel like they’re being listened to rather than filling out a form.

Participants can join in more than 50 languages and respond in the mode that fits best for them. As interviews run, unSurvey captures raw transcripts and produces summaries, highlights, and keyword signals. It also surfaces “conversational insights” with deep-linked citations so you can trace each takeaway back to the exact moment it came from. For teams that need data they can analyze or share broadly, unSurvey extracts structured fields from conversations and supports visualization, making it easier to spot patterns across many interviews quickly. more

Review summary

Features

  • AI-generated and AI-curated conversation flows from natural-language instructions
  • No-code conversational flow editor for customization and branching
  • Voice, video, and text conversations
  • Support for 50+ languages
  • Raw transcripts with AI summaries and keyword identification
  • Conversational insights with deep-linked citations to source moments
  • Structured data extraction and visualization across interviews
  • Participant access controls and invitation/distribution flows

How It’s Used

  • Customer research and discovery interviews
  • Running interviews at scale (users, candidates, stakeholders)
  • Gathering product or service feedback after launches or changes
  • Periodic check-ins for teams, communities, or programs

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